FAQs

Can I Track My Order?

ebizuniverse2020-06-26T06:51:11+00:00Yes, you can. Tracking numbers are available on your order confirmation that was emailed to you. The carrier and tracking number will be provided.

Does My Product Have A Warranty?

ebizuniverse2020-06-26T06:36:58+00:00All vaporizers have a 14 day warranty.  No other warranties are offered.

How Do I Place An Order?​

ebizuniverse2019-10-31T17:13:55+00:00Select the items of your choice, add them to your cart, proceed to check-out with shipping location and payment method.

Is My Personal Information Secure?

ebizuniverse2019-10-31T17:14:57+00:00Yes, we ensure that all credit cards and personal information entered on our website is completely secure.

Returns & Refunds

ebizuniverse2022-04-09T18:20:17+00:00Authorized returns will be accepted within 3 days from the time it's officially delivered.  Please schedule return by emailing us at info@chicitysmokeshop.com to receive a return label.  There must be no physical damage and items must not be opened or used.  All other sales are final.

Shipping Policy

Frank2020-06-26T06:50:24+00:00Free shipping is offered within the U.S.  Please contact us at info@chicitysmokeshop.com for any shipping inquiries outside of the U.S.  Please track your package by closely monitoring your delivery date and time.  We are not liable after your package is delivered.

Who Can Order From www.ChiCitySmokeShop.com?

ebizuniverse2019-10-31T17:14:27+00:00Anyone of legal smoking age under the regulations of your state.